Is there a minimum stay?
A minimum of 2 night booking is required for any lodgings reservation. Note: Price is per person & based on a minimum of 2 people per room.
How do I know which accommodations are available?
On the Lodgings page of our website you will find a list of available accommodations. N.B. All accommodation is based on 2 people sharing. A list of available accommodation all you need to do is add your check-in & check-out dates and the number of people that you need accommodation for.
How do I make a reservation?
Fill in the form on our Lodgings page to directly book accommodation, select number of guests & preferred dates. If you are wanting to make a booking for large groups, please email us with full requirements here
How much time in advance should I make a reservation?
If the accommodation is available, within 48 hours as our accommodations are on a 1st come 1st served basis as supply is very limited as demand gets higher closer to the festival.
When will my reservation be confirmed?
The reservation will be confirmed by e-mail by PamplonaMan after the full amount has been paid. You should receive confirmation immediately if paying by credit card. If you are paying the deposit via bank transfer, we will send confirmation within 24 hours of receiving your proof of payment which can be sent to us via email.
Is it possible to change the dates of my arrival and/or departure?
You need to contact PamplonaMan as soon as possible, via email, regarding any changes to the reservation dates. If accommodations are available for the revised dates, then we will make the corresponding changes at no extra cost. In cases where no accommodations are available for the new dates and the client wishes to cancel the reservation, PamplonaMan’s cancellation policy will apply.
Is my reservation guaranteed?
We have the exclusivity of the accommodations so your reservation is guaranteed.
Is the website live, with all availabilities in real time?
Yes, our booking system is updated automatically, as soon as a booking is made it shows all current availability.
How can I cancel my reservation?
In the event of a cancellation, PamplonaMan is to be notified by email as soon as possible prior to the date of arrival. The cancellation charges will be calculated as follows:
- A 100 Euros administration fee will be charged on all cancellations.
- Cancellation within 6-9 months of reservation date is subject to a cancellation fee of 60% of the entire amount.
- Cancellation within 3-6 months of reservation date is subject to a cancellation fee of 80% of the entire amount.
- Cancellation within 3 months of reservation date is subject to a cancellation fee of 100% of the entire amount.
The refund will be calculated on the basis of the entire rental price.
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